5 Ways to Accelerate Social Media Response Time For Better Experience - eGoodmedia.com
Undoubtedly, Social media is opening a new way of communication between companies and customers. Due to that, every customer has started to anticipate a quick response time from all brands and businesses.
Whether a customer wants to appreciate the product or raise their issue or problems, social media is offering a new way for users to connect with brand and business in real-time. Using social media you can keep a watch on your customer thinking, feeling, and different activities performed by them.
Since social media is allowing you to go through your user's issues and problems, users also expect a quick reply in real-time. According to the research conducted by eptica, among 1000 American consumers 85% of them expect replay within six-hour on Facebook.
Read More : 5 Ways to Accelerate Social Media Response Time For Better Experience
Since social media is allowing you to go through your user's issues and problems, users also expect a quick reply in real-time. According to the research conducted by eptica, among 1000 American consumers 85% of them expect replay within six-hour on Facebook.
Read More : 5 Ways to Accelerate Social Media Response Time For Better Experience
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